There is no doubt that providing good customer service is the linchpin of sustaining any business and our unparalleled corporate history puts us, and our offering, in a unique position to correctly meet customer needs and exceed expectations.
For over 100 years, MRS Training & Rescue (formerly known as Mines Rescue Service), has developed specialist skills through decades of experience and knowledge gained from working in difficult and dangerous environments rescuing mine workers.
With the decline of mining and the closure of the last deep coal mine in 2015, we have diversified and transferred our skills. We now provide unique rescue services, specialist equipment, consultancy and a comprehensive range of accredited health and safety related products, training, and services to a range of industries, including nuclear, aerospace, manufacturing, and utilities.
My own family heritage mirrors that of the company to some extent, and as the third generation of my family to be involved in this sector, I have a deep and thorough understanding of how we can maximise lessons learned from the past to navigate future challenges and achieve purposeful sustainability which is perfectly aligned with the world around us – after all things don’t move forward if you stand still.
Our company’s roots in Scotland go back to 1910 when a Mines Rescue Service station was set up at Cowdenbeath in Fife and, whilst a lot has changed in that time, our founding principal of the need to keep people safe at work remains steadfast and central to all our activities.
A historic requirement to have competent, trained people on standby to rescue miners gave rise to recognition of the need to train the miners themselves to reduce the potential for needing rescue – and that initiative-taking approach remains at the heart of our training philosophy today.
Even though confined space legislation was introduced a quarter of a century ago, tragically about a dozen people still lose their lives each year. Working at height training is another critical area for us and we are driven by the sobering statistic that 29 out of 123 people killed at work in 2021/22 lost their lives working at height. It is still the biggest cause of workplace fatalities in the UK and a stark reminder of how important safety training is, regardless of sector or setting.
It’s often said that the more things change the more they stay the same and, for us, one thing which hasn’t changed, of course, is that alongside MRS Training & Rescue operating as a training provider in key locations across the UK, we are still the Mines Rescue Service and, if things do go wrong, we are still able to deploy exactly as we did 100 years ago.
For more information about MRS Training & Rescue’s new centre in Aberdeen visit: https://www.mrsl.co.uk/training-centre/aberdeen